In addition, a team consisting of IT specialists and forensic experts immediately started to analyse how the attackers were able to penetrate the network despite the company's extensive, multi-level and certified security precautions. Immediately after discovering the attack, KISTERS called in the criminal investigation department and the German Federal Office for Information Security (BSI) and informed the relevant supervisory authorities. According to current knowledge, the attackers gained access to the computer network of the software provider for sustainable resource management systems via an orchestrated ransomware attack despite a strong security system. In the night from 10 to 11 November 2021, the IT company KISTERS AG (Aachen/Germany) became a victim of a cyber attack.
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